Have you done all of the top 10 key steps in quality management?

2017 - 04 - 10 Bao Ying Richpeace 

1. Get things right the first time

The problem must be solved first, not until the worker has finished or the final inspection. It is too late.

If the problem is not resolved in the first place, it will eventually lead to poor products, rework, return of goods by customers, and the loss of the factory will be considerable. Implement and implement strict quality control in each step or process.This base includes the processing of each component and material on the production line.Please note that third-party inspection companies will not find many errors, even if they do, it is too late.

2. Don't act like you didn't see the result with your own eyes

Don't just tell your employees to do this and do that. Some people will listen to you, but most people won't. You have to keep looking, checking, correcting and guiding with your eyes. Instead of just telling your employees how to do it, you should go deep into the scene and go over and over again, observe, and check if the employee is doing what you ask for. You must constantly direct and correct your employees, and do so over and over again until the correct operation becomes their conditioning and their work habits. This is not something that can be done overnight.

3. Don't assume that there will be no mistakes with molds and fixtures

If your mold or fixture is wrong, then all products produced are wrong.To find a way to design your molds and fixtures so that the worker can only place the workpiece in the only correct way you design and have no other choice.

Let the mould or fixture control the workman's operation, do not expect the worker to control the mould or fixture.Because, no matter how many times you tell the worker what to do, some people listen, but most people don't.Assign a person responsible for the daily inspection of fixtures and equipment as a necessary task, and as the department head must personally check and keep a record.

4. How do you know?

In daily management, no matter when you ask questions, you almost always get the right answer. However, in fact, no one really knows the truth of the problem.nstead of simply taking the response as the right answer, you have to train your employees on a continuous basis and see for themselves that they are doing the right thing.Internal audits must be conducted to ensure that workers comply with the standard operating procedures of the factory.

Laboratory tests within the plant must be scientific, reliable, and test records must be able to track parts and products that have been traced to the production line according to the test date and batch number, otherwise.,the test results in the laboratory are the same as the sample tests.If they fail to reflect the quality level of mass production, they lose the meaning of testing, and the quality of mass production loses its guarantee.

5. Never assume

Don't take it for granted: "We've never had any questions before. Why worry."Don't wait until something goes wrong or assume that it's not going to happen to you.Find a way to prevent the possible occurrence of problems.Do not rely on "relationships" (that is, what you know or are familiar with) to control the quality and quality stability of suppliers' parts and materials.

It is necessary to strictly implement and operate the quality inspection of incoming materials (I. e., IQCU, when necessary, some materials or spare parts need to be fully inspected, and some materials or spare parts should be subject to sampling inspection in accordance with the prescribed proportion. " There are some need to get laboratory testing, laboratory testing to trace to the specific purchase lot, batch number, use in which contract single number, if the test results are not passed. The material control principle of "first in, first out" (FIFO) should be adhered to when replacement or discontinuation of parts or raw materials for that particular batch.

6. Application of basic knowledge

Many problem-solving methods do not require advanced knowledge or technology, and many problems can be corrected without cost.You just need to take the time to look at the scene every day and keep watching to find a way to solve the problem. If something is unreasonable or looks stupid, then it is likely to be wrong.

7. Creating the environment

Create a stable and reasonable working environment to manage your employees and reduce human error.

Don't expect workers to control the environment, nor do you expect workers to listen.Take the appropriate method to make the worker's work easier and easier, so as to improve the quality of the product, enhance the process stability of the product, reduce the occurrence of errors, give all the work table, cart. Shelves are padded to minimize damage to parts and products during line assembly and packaging.

If there is wear and tear of the liner, it must be replaced in time, and the necessary place should be well protected, but there can be no place to have, some place does not have, should do everything well, and check in place.Provide workers with suitable, well-performing tools so that they can do their work well and ensure that the workers' work is well lit so that they can see clearly what they are doing.

8. Strict implementation of on-site "5S"

Keep all work areas clean and tidy.Separate dust-prone work areas from areas that must be kept clean, requiring all workers to wash their hands before returning to work after meals and after using the toilet.Wear a hair jacket or work cap before duty, avoid falling hair on the product, require all workers to wear gloves, including managers, and ensure that the work area is free of mice and insects.

At the end of the day, set aside 10-15 minutes for the workers to clean up their work area.In this way, they can work in a clean environment at work the next day, and develop good on-site cleaning management habits.

9. Mandate and encouragement

Empower and encourage all levels of your staff to identify and report problems at work.

This means that you should allow and encourage your workers to speak, give advice, point out problems, and do not make employees feel that "only the boss can speak" or "the boss is always right".Encourage and reward your employees to provide advice and advice to prevent problems rather than to hide and hide problems when they are discovered if employees help the factory reduce waste and rework labor losses. Give them material rewards to praise and encourage them.

Do not use intimidation, hierarchical management, or punishment, abuse, abuse and other typical Chinese style management.In doing so, they are not willing to speak, they are willing to express their opinions, the mistakes continue and the problems continue.This open and non-open management style can only begin at the top, and must be learned by other levels of management.

10. Development of high standards

Whether your customers ask for it or not, you should take high standards and not make excuses for failing to make a "perfect" product.Even if some products do not achieve 100% perfection for hand-made reasons, if you use this reason to lower standards, then everyone under you will lower their standards.

If your goal is 100 % perfect and effort is made from every aspect to this goal , the quality of the final finished product will be more than 100 % perfect .o pursue high standards, abandon low standards, start with you, from all levels of management to ordinary workers to change ideas, learn to set and pursue high standards.

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